Privacy policy

KURO TO SHIRO Co., Ltd. (hereinafter referred to as “the Company”) establishes the following Privacy Policy (hereinafter referred to as “this Policy”) regarding the handling of personal information in the services it provides.

1. Company Information

Company NameKURO TO SHIRO Co., Ltd.
CEOMitsuru Oyama
Atelier2-7-12 Mukojima, Sumida-ku, Tokyo, HANARE 101
EstablishedSeptember 22, 2025
Capital¥2,500,000
Business HoursBusiness Hours:9:30〜18:30
Closed: Irregular holidays

2. Methods and Items of Personal Information Collection

The Company acquires the following personal information by lawful and fair means when customers use reservation forms or inquiry forms:

Name, address, phone number, email address, inquiry details, reservation details

3. Purpose of Use

The Company uses the acquired personal information within the scope of the following purposes:

  • To respond to inquiries and make necessary contact
  • To handle reservations, manage bookings, and provide services
  • To send important notifications regarding services
  • To improve service quality and analyze usage
  • To prevent fraudulent activities and ensure security
  • For purposes incidental to the above

4. Security Measures for Personal Data

The Company will take necessary and appropriate measures to prevent leakage, loss, or damage of personal data and to ensure proper management (including employee training and implementation of measures against unauthorized access). For details of specific measures, please contact the inquiry desk below.

5. Restrictions on Third-Party Provision

The Company will not provide personal data to third parties without prior consent of the customer, except in the following cases.

However, personal information may be provided to third parties within the scope necessary for service provision, such as:

  • Payment service providers
  • System operators and server management companies
  • Other subcontractors necessary for service provision

In such cases, the Company will exercise necessary and appropriate supervision over such third parties, including obligating them to properly manage personal information.

Additionally, personal information may be provided in accordance with laws and regulations in the following cases:

  • When required by law
  • When necessary to protect life, body, or property
  • When particularly necessary for improving public health or promoting the sound growth of children
  • When it is necessary to cooperate with a government agency or local authority in carrying out duties prescribed by law

6. Procedures for Disclosure, Correction, etc. of Retained Personal Data

When the Company receives a request from an individual for disclosure, correction, suspension of use, etc. of personal information, it will respond after verifying the identity of the requester. For details of the procedures, please contact the inquiry desk.

7. Cookies

The Company’s website may use cookies to improve convenience and analyze site usage. Cookies are information stored in the user’s browser when visiting a website. This enables improved convenience during subsequent visits. Cookies do not contain personally identifiable information. Users may refuse the use of cookies by changing their browser settings.

8. Contact Information

For inquiries, complaints, or other questions regarding the handling of personal information, please contact us.

9. Changes to the Privacy Policy

The Company may revise this Policy in response to changes in laws and regulations or service content. The revised Privacy Policy shall take effect at the time it is posted on this website.